Pink Bow Giraffe Outfit

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Giraffe Print Outfit

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Broidere Bow Romper

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Bow Dress

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Broidere Trim Dress

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Bow Jacket

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Print Summer Hat

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Smocked Print Dress

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Print Dress And Bloomers

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Bow Embroidered Dress And Bloomers

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Print Romper

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Print Bow Romper

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Frill Embroidered Top And Leggings

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Pleat Romper

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue And White Pleat Romper

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Button Two Piece Outfit

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Stripe Top And Shorts Outfit

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Frill All In One

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Bow All In One

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Pleat All In One

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Pleat Embroidered All In One

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Embroidered Romper

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Stripe Bow Dress And Bloomers

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Stripe Romper

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Stripe Top And Shorts

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue And Navy Stripe Outfit

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Stripe Bow Dress And Bloomers

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Stripe Pocket Dungarees

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Floral Headband

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Sun Hat

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Floral Frill Romper

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Print Romper

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Yellow Stripe Shirt And Shorts

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Stripe Pocket Outfit

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Top And Floral Frill Shorts Outfit

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Shirt And Shorts Outfit

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Top And Blue Print Shorts

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Stripe Dungarees

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Stripe Anchor Polo And Shorts

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Stripe Dungarees And Top

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Stripe Polo And Shorts

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Check Shirt And Shorts

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Pink Stripe Top And Leggings

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Broderie Anglaise Top And Shorts

Shipping

 

Returns

Have you changed your mind?

You may return undamaged Items, with the tag intact in its original condition, back to us within 30 days of delivery for an exchange or refund. Any Items returned to us after the 30 day period will not be accepted and the items will be returned back to you. 

PLEASE NOTE: SALE ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING YOUR ORDER FOR REFUND. WE WILL NOT ACCEPT ANY SALE ITEMS RETURNED AFTER THIS PERIOD. (This Includes Items Bought using ‘Discount Codes’) 

Please Also Note: Gift Bags Are None Returnable. 

To Return your item(s) Please Fill In the returns slip provided with your invoice with all the relevant details and send your parcel back to us with the a Royal Mail Tracked Returns Label which you can get here - https://www.royalmail.com/track-my-return/create/2035 and Note Down The Tracking Number. This Is only Available For UK. International Orders must be returned at the customers own expense.

Please Note: Refunds can take up to 14 Days to be processes and 3-5 Days until you receive your refund (Depending on your Bank)

You may Arrange to Return Your Items With Another Courier If You Prefer. However We do recommend using our returns label to save you costs on returning items. 

Please ensure that you make a note of the tracking number when returning your parcel as we will not be responsible for lost parcels returned to us without Tracking Information.

For any other enquires please contact us at Customerservices@jacobmatthews.co.uk.

PLEASE NOTE RETURN CHARGES: 

REFUND

- If you are using our pre-paid returns label to return unwanted items for refund a £2.50 fee will be deducted from your refund. Alternatively if you pay for your return via another form of courier then you will not be charged.

EXCHANGE

-  If you are using our pre-paid returns label to return unwanted items for Exchange you will be changed a £5.00 Handling fee which includes the pre-paid label cost we provide to you and the cost to ship the exchange back to you. Alternatively if you pay for your return via another form of courier then you will not be charged the return fee but will be changed £2.50 to have the exchange shipped back to you.

Our Returns Address:

Jacob Matthews Ltd

Returns Department

Unit 502 Merlin Business Park 

Ringtail Road

Burscough

Ormskirk

L40 8JY

 

 

SIZE GUIDE

Blue Lighthouse Top